Frequently Asked Questions
General
Quiltfolk is a quarterly magazine focusing on quilt history and quilt culture in America. Each issue features a different state and showcases quilters, shop owners, historians, designers, and crafters who shape quilt culture in that area. With striking images and detailed stories, you can be an armchair traveler on the pages of Quiltfolk.
We do not feature patterns in our magazine because they are already in such abundance within the industry. Our primary goal is to tell the stories of the heartfelt makers behind the stitches. But, with that said, we do our best to promote patterns designed by the quiltfolk featured in the magazine, so be sure to subscribe to our newsletter for special offers! You can also check out our own line of Foundry Quilt patterns here.
While we do occasionally re-print sold out back issues, there is no specific re-print schedule. The best way to learn when an issue is back in stock is to sign up for our newsletter.
The guild locator allows people to easily find a guild near them. If you belong to a guild and believe they may be interested in participating in our guild program, have a board member fill out the submission form here: https://www.quiltfolk.com/guild-submission/ It’s 100% free for guilds to participate.
Nope! If you need to update your listing or contact information, send us an email at hello@quiltfolk.com.
There is a $5 shipping charge for all domestic orders under $60, which applies automatically at checkout. All orders of $60 or more receive free shipping! When shipping to Alaska or Hawaii, there are a few exceptions to our normal shipping rates for items like the Heirloom Quilt Ladder, due to the significant increase in cost for large and/or heavy products.
We most certainly do! There is a $40 flat rate shipping charge for international subscriptions, which will cover the cost of four quarterly releases. All other international orders require a $23 flat-rate shipping fee—and depending on the country, the customer may also be responsible for covering import taxes, customs charges, or border fees.
Subscription Questions
By default, Quiltfolk subscriptions are set to automatically renew on a yearly basis. If you do not want your subscription to automatically renew, you can click “Cancel” on your account page OR send us an email at hello@quiltfolk.com. The only exception is gift subscriptions which are limited to one year and will expire when the year is up.
By default, Quiltfolk subscriptions are set to automatically renew on a yearly basis. If you would prefer to manually renew your subscription each year, you can click “Cancel” on your account page to turn off upcoming automatic renewals OR send us an email. But if you would like to cancel your recent renewal, you will need to send a direct email to hello@quiltfolk.com for assistance in doing so.
You will need to place a separate order for each subscription and make sure to check the box labeled “Ship to a different address?” on the checkout page.
All new subscriptions begin with the next issue release. Subscriptions that begin on or after the first day of January, April, July, or October will not receive that quarter’s release as part of their subscription. But don’t worry! All new subscribers will receive our latest release as their FREE bonus issue upon sign up.
You can choose your free magazine using the drop-down menu on the Subscribe page. If you don’t select one before checking out, we will send you our most recent release free of charge.
No, Quiltfolk special editions are outside of the normal quarterly release schedule and are not included in the Quiltfolk subscription.
Account Questions
Active: Your subscription is active and will automatically renew. Pending Cancelation: Auto-renew has been turned off, and your subscription will expire at the end of the paid period (check the end date on your subscription).
1. You can go to Quiltfolk.com, log in, and click the “My Account” button in the top right-hand corner of your screen. A new menu will populate on the left-hand side. Click “Subscriptions.” Your subscriptions will appear on the main page. Locate your current subscription, and click the “Pay” button next to it. This will take you to a checkout page where you can authorize your renewal.
2. You are also welcome to call us at 541-222-0708, and we can quickly update your card over the phone.
You can change this setting in the “Payment Method” tab on your account.
You can update your address on your account page. If you have an active subscription, you will need to update it on both the “Address” tab and your subscription. You can also send us an email at hello@quiltfolk.com.
You can create an account when placing an order! You can also use guest checkout for most products (excluding subscriptions and workshops) if you do not want to create an account.
Your order may not have a tracking number if a) it hasn’t shipped yet, or b) it was shipped directly from our printhouse (e.g. subscription shipments). If you’re not sure, email hello@quiltfolk.com for clarification.
Quiltfolk Academy Questions
Click here for a more comprehensive Academy FAQ
Quiltfolk Academy is the new home for Quiltfolk online education—an ongoing invitation to learn, make, and explore with us. We’ve brought together all of our Adventure Workshops, hours of expert instruction, and years of creative exploration into one immersive learning platform. Enjoy instant access to courses, destinations, and world-class instructors, plus fresh content added every month.
Everyone. Quiltfolk Academy was created for curious makers of all experience levels. Whether you’re a beginner, an experienced quilter, or somewhere in between, our goal is to inspire you to learn, create, and explore alongside a welcoming community of quilters.
One membership. Choose the plan that works best for you: $30/month or $270/year. Both memberships include unlimited access to the complete Quiltfolk Academy library, with new content added every month.
- Our complete collection of previously recorded Adventure Workshops and Signature Series Workshops
- New workshops and experiences released monthly
- Future mini Block of the Month experiences
- Skill-building lessons and workshops
- Virtual field trips
- Artist conversations and guest tutors
- Workshop replays
- In the Studio Live with Jenni and Kay
- An ever-growing library of creative inspiration
If you choose a monthly membership, your subscription will automatically renew each month on your billing date. If you choose a yearly membership, it will automatically renew once a year on your billing date.
When you sign-up, you will be prompted to create an account. Once you’ve completed checkout, you can use the username and password you created to login and access the Academy. Already a member but having trouble accessing content? Try logging out and logging back in again. If you’re still having trouble, contact customer support at hello@quiltfolk.com.
Yes. You can cancel at any time. And if you choose to switch from annual to monthly billing, or vice versa, your current membership will remain exactly as it is until your next scheduled renewal. Your new billing cycle will automatically take effect on your next payment date.
Yes. As long as your Quiltfolk Academy membership is active, you’ll have full access to our growing library of workshops, virtual field trips, artist conversations, skill-building lessons, creative projects, and new content as it’s released.
